ZDemo Queue is a multi-tenant SaaS platform for businesses to manage customer flow with smart kiosks, counter displays, and real-time analytics.
A complete queue management solution for businesses of all sizes
Touch-friendly kiosk for customers to take queue tickets. Shows estimated wait time, service selection, and auto-prints receipts when a printer is configured.
5 display types — fixed rows, scrolling, counter columns, and card view. Real-time updates with browser text-to-speech voice announcements.
Staff interface to call, serve, hold, skip, or transfer tokens with one click. Shows live waiting queue and allows calling specific customers.
Network and USB thermal receipt printing. Configure paper width, barcode, header, footer, and waiting count. Auto-prints when a kiosk ticket is issued.
Daily token trends, staff performance metrics, service demand analysis, and CSV export. Know your peak hours and optimize staffing.
Manage multiple locations from one admin panel. Each branch has independent services, counters, kiosks, displays, and staff assignments.
Built on Laravel Reverb WebSockets. Every counter action broadcasts instantly to all display screens without manual refresh.
Manager and Staff roles with granular permissions. Managers configure the system; staff operate counter stations. Subscription plan limits enforced.
Simple, intuitive workflow for customers and staff
Customer taps the kiosk, selects their service, and receives a numbered ticket. Optional name/phone entry. Receipt auto-prints if configured.
The token instantly appears on the large display board in the waiting area. Estimated wait time is shown based on average service duration.
Counter staff click "Call Next" to call the customer. The display updates and announces the token number via voice automatically.
Staff mark the token as Served. Analytics update instantly. The counter is immediately ready for the next customer in the queue.
Purpose-built interfaces for customers, displays, and counter staff
Touch-friendly interface for customers to take queue tickets. Displays all available services with real-time waiting counts and estimated wait times. Optional name and phone entry before ticket generation.
Everything staff need to manage the queue at their desk. Call, serve, hold, skip, or transfer tokens with one click. Live waiting queue visible at all times.
Start with a 14-day free trial. No credit card required.
Perfect for small businesses and single-branch operations.
14-day free trial
Ideal for growing businesses with multiple branches.
14-day free trial
For large organizations with unlimited needs.
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"ZDemo Queue transformed how we manage our clinic. Wait times dropped by 60% and patients are much happier. Setup took less than an hour."
"The display board and kiosk work seamlessly together. Our bank branches now serve 30% more customers per hour with the same staff count."
"Multi-branch management from one panel is a game changer. We rolled out to 12 locations in a single day. The documentation is excellent."
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