ZDemo Queue is a multi-tenant SaaS platform for businesses to manage customer flow with smart kiosks, counter displays, and real-time analytics.
A complete queue management solution for businesses of all sizes
Touch-friendly kiosk for customers to select a service and receive a numbered ticket. Shows live waiting count and estimated time per service. Auto-prints receipt when a printer is configured.
5 display layout types — fixed rows, scrolling, counter columns, full-screen card, and media carousel. Real-time updates with built-in text-to-speech voice announcements.
Dedicated staff interface to call, serve, hold, skip, or transfer tokens with a single click. Live waiting queue always visible. Print ticket at any point.
Network and USB thermal receipt printing support. Configurable paper width, barcode, custom header/footer, and waiting count display. Auto-prints on ticket generation.
Daily and historical token trends, staff performance metrics, service demand analysis, and peak hour breakdowns. Export full reports to CSV for further analysis.
Manage all your locations from one admin panel. Each branch has fully independent services, counters, kiosks, display screens, staff, and settings.
Powered by Laravel Reverb WebSockets. Every counter action — call, serve, skip — broadcasts instantly to all connected display screens with zero page refresh.
Notify customers via SMS when their token is issued from the kiosk. Supports multiple SMS gateways including Twilio, Vonage, and generic HTTP API providers.
Simple, intuitive workflow for customers and staff
The customer walks up to the kiosk, selects their required service, optionally enters their name and phone, and receives a numbered ticket. Receipt auto-prints if a thermal printer is connected.
The token instantly appears on the branch display screen visible to all waiting customers. Estimated wait time updates in real time as the queue moves.
Counter staff press "Call Next" on their station. The display immediately highlights the token and announces the counter number via voice — no manual PA system needed.
Staff mark the token as Served. Analytics update instantly. Reports capture service time, wait time, and staff performance for every token throughout the day.
Purpose-built interfaces for customers, displays, and counter staff
A touch-friendly kiosk for customers to select a service and receive a numbered queue ticket in seconds. Displays live waiting counts and estimated times per service. Fully configurable per branch.
A clean, distraction-free interface for counter staff to manage the queue at their workstation. Every action — call, serve, hold, skip, or transfer — takes a single click and instantly updates all displays.
Start with a 14-day free trial. No credit card required.
Perfect for small businesses and single-branch operations.
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Ideal for growing businesses with multiple branches.
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For large organizations with unlimited needs.
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Need a tailored plan for your organisation? Contact us →
"ZDemo Queue completely transformed how we manage patient flow. Wait times dropped by 55% and our reception staff finally have full control. Setup was done in under an hour."
"The live display board and kiosk work together perfectly. Our service centre now handles 40% more customers per day with the same team — and the SMS notification feature is a great touch."
"Managing 8 branches from one dashboard is exactly what we needed. Onboarding each location took minutes, and the branch-level analytics helps us compare performance daily."
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